Note: If the issue is that Lumion is unable to connect to its servers then these steps in B: are a requirement.Ģ.1: If the problem persists, something on your PC might be blocking access via the 'hosts' file. Knowledge Base: Which domains and ports does Lumion need access to?.If you need help with this step, please contact the manufacturer for help with your firewall software.ġ.2: Ensure to add an exclusion for Lumion.exe in Windows Defender Firewall.ġ.3: If you can't add an exclusion for Lumion, please make sure that Lumion is allowed to access the following domains and ports in any third-party firewall and security software you are using:
![firewall is not functioning correctly symantec firewall is not functioning correctly symantec](https://dealfasr194.weebly.com/uploads/1/2/4/3/124365558/479037383.png)
Where is the name of your Windows login account\profile.ġ.1: Please add an exclusion for Lumion.exe in all third-party firewalls. Also found at C:\Users\\Documents\Lumion.
#Firewall is not functioning correctly symantec install#
ġ.3.2: The Lumion.exe file in the install folder as in 1.3.1 above.ġ.3.3: The folder and subfolders for user data in Documents. Knowledge Base: How do you add an exclusion for Lumion in Windows Defender and Windows Firewall?ġ.3.1: The installation folder - usually Program Files\Lumion.If you need help with this step, please contact the manufacturers' website for help with your anti-virus/security software.ġ.2: Ensure to add exclusions (see section 1.3 below) in Windows Defender Antivirus:
![firewall is not functioning correctly symantec firewall is not functioning correctly symantec](https://vox.veritas.com/qsuop67736/attachments/qsuop67736/backup-exec/314682/3/MBES.jpg)
![firewall is not functioning correctly symantec firewall is not functioning correctly symantec](https://trolly.homepage.t-online.de/wdnslookup.png)
If you have successfully installed Lumion: A: Exclusions to antivirus and security softwareġ.1: Please add exclusions (see section 1.3 below) to all of the PCs anti-virus and security software.